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Tuesday, 14 July 2009


this is by Donavon Tan. again.
from his blog.
got the copyright to post it. hahaha :D

Fun with telemarketers
What to say to a telemarketer!
One of the things that has always bugged me (and I'm sure it has most of you, too)
is to sit down to dinner only to be interrupted by a phone call from a telemarketer.
I decided, on one such occasion, to try to be as irritating to them as they were to me.
The call was from AT&T, and it went something like this:


Me: Hello

AT&T: Hello, this is AT&T....

Me: Is this AT&T?

AT&T: Yes, this is AT&T....

Me: This is AT&T?

AT&T: Yes. This is AT&T....

Me: Is this AT&T?

AT&T: YES! This is AT&T. May I speak to Mr. Salem please?

Me: May I ask who is calling?

AT&T: This is AT&T.

Me: OK, hold on.
At this point, I put the phone down for a solid 5 minutes thinking that, surely, this person would have hung up the phone.
I ate my salad. Much to my surprise, when I picked up the receiver, she was still waiting.

Me: Hello?

AT&T: Is this Mr. Salem?

Me: May I ask who is calling please?

AT&T: Yes, this is AT&T....

Me: Is this AT&T?

AT&T: Yes, this is AT&T....

Me: This is AT&T?

AT&T: Yes, is this Mr. Salem?

Me: Yes, is this AT&T?

AT&T: Yes, sir.

Me: The phone company?

AT&T: Yes, sir.

Me: I thought you said this was AT&T.

AT&T: Yes, sir, we are a phone company.

Me: I already have a phone.

AT&T: We aren't selling phones today, Mr. Salem.

Me: Well, whatever it is, I'm really not interested, but thanks for calling.
When you are not interested in something, I don't think you can express yourself any plainer than by saying "I'm really not interested", but this lady was persistent.

AT&T: Mr. Salem, we would like to offer you 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year.

Now, I am sure she meant she was offering a "rate" of 10 cents a minute, but she at no time used the word "rate".

I could clearly see that it was time to whip out the trusty old calculator and do a little ciphering.

Me: Now, that's 10 cents a minute 24 hours a day?

AT&T: (getting a little excited at this point by my interest) Yes, sir, that's right! 24 hours a day!

Me: 7 days a week?

AT&T: That's right.

Me: 365 days a year?

AT&T: Yes, sir.

Me: I am definitely interested in that! Wow!! That's amazing!!

AT&T: We think so!

Me: That's quite a sum of money!

AT&T: Yes, sir, it's amazing how it adds up.

Me: OK, so will you send me checks weekly, monthly or just one big one at the end of the year for the full $52,560? If you send an annual heck, can I get a cash advance?

AT&T: Excuse me?

Me: You know, the 10 cents a minute.

AT&T: What are you talking about?

Me: You said you'd give me 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year.
That comes to $144 per day, $1,008 per week and $52,560 per year.
I'm just interested in knowing how you will be making payment.

AT&T: Oh no, sir, I didn't mean we'd be paying you. You pay us 10 cents a minute.

Me: Wait a minute here! Didn't you say you'd give me 10 cents a minute? Are you sure this is AT&T?

AT&T: Well, yes, this is AT&T, sir, but....

Me: But nothing!
How do you figure that by saying that you'll give me 10 cents a minute that I'll give you 10 cents a minute?
Is this some kind of suliminal telemarketing scheme?
I've read about things like this in the Enquirer, you know.
Don't use your alien brainwashing techniques on me.

AT&T: No, sir, we are offering 10 cents a minute for....

Me: THERE YOU GO AGAIN! Can I speak to a supervisor please?!?

AT&T: Sir, I don't think that is necessary.

Me: Sure! You say that now! What happens later?

AT&T: What?

Me: I insist on speaking to a supervisor!

AT&T: Yes, Mr. Salem. Please hold.So, now AT&T has me on hold, and my supper is getting cold.
I begin to eat while I'm waiting for a supervisor.
After a wait of a few minutes and while I have a mouth full of food.......

Supervisor: Mr. Salem?

Me: Yeth?

Supervisor: I understand you are not quite understanding our 10 cents a minute program.

Me: Id thish Ath Teeth & Teeth? (Is this AT&T)

Supervisor: Yes, sir, it sure is.
I had to swallow before I choked on my food.
It was all I could do to suppress my laughter, and I had to be careful not to produce a snort.

Me: No, actually I was just waiting for someone to get back to me so that I could sign up for the plan.

Supervisor: OK, no problem, I'll transfer you back to the person who was helping you.

Me: Thank you.I was on hold once again and managed a few more mouthfuls.
I needed to end this conversation.
Suddenly, there was an aggravated but polite voice at the other end of the phone.

AT&T: Hello, Mr. Salem. I understand that you are interested in signing up for our plan?

Me: Do you have that friends and family thing because you can never have enough friends and I'm an only child and I'd really like to have a little brother.........

AT&T: (click)



this is extremely funny right! hahahaha..
BUT, i am very sure that i wouldnt want to meet this kind of customer in future!
hahahaha.. HaoXiao! :D
this is Donavon Tan, my long lost friend. hahahaha.
his jokes and posts are always making me laugh.
he shouldnt put private lor! hahaha.
kay, bye :D

4:51 pm

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